SSUP Portal: Aadhaar Self Service Update

Aadhaar card enrollment is necessary for all Indian citizens, but some find the process confusing. To make things easier, UIDAI has introduced SSUP. It is the Aadhaar Self-Service Update Portal (SSUP), where anyone can update their Aadhaar details online.

SSUP Aadhaar portal allows users to update their information, such as names, birth dates, contact information, email ID, and address. The portal allows people to only update the basic information; if you need to update the biometrics, you need to visit the enrollment centers. You can also check the Aadhar update history.

SSUP Portal Overview

Name of the Portal	Aadhaar Self-Service Update Portal
Services	Aadhar card update and check the update status
Who can access	All the Aadhaar cardholders
Time for access	24/7
Requirements	Registered mobile number
Official website	https://ssup.uidai.gov.in/ssup/

Key Features of Aadhaar Self-Service Update Portal (SSUP)

The key features of the SSUP Portal are mentioned below:

Online Access 24/7: The portal allows you to update your Aadhaar details online anytime and anywhere at your convenience.
Multiple Options for Update: You can update the details such as Address, Mobile number, Email ID, etc. You cannot update the Biometric details.
Check the Status Update: The portal allows users to update the online request with a simple click.
No Visit to the Center: Aadhaar card users are not required to visit the Aadhaar centers physically. You can update the details online yourself.
Secure: You are required to use your registered mobile number while updating information. You will receive the OTP on your mobile number for verification. It ensures an extra safe process.
User-Friendly Interface: The SSUP Aadhaar portal has a user-friendly interface that allows users to navigate it easily. Even if you are not tech-savvy, you can use the portal without any problem.
UIDAI Support: The SSUP portal is managed officially by UIDAI, ensuring reliable and authentic services.
Quick Process: The process is super easy and fast. Once you submit your request, you get the updated Aadhar card after verification, which takes a minimum time.

How to Update an Aadhaar Card on the SSUP Portal?

The SSUP Aadhaar update can be done using the SSUP portal very easily. You need to follow the steps mentioned below to complete the process:

Go to the official portal of SSUP at “https://ssup.uidai.gov.in/ssup/”.
Log in using your 12-digit Aadhaar number and decode the captcha. Press the “Send OTP” option and enter the space.
Enter the OTP in the space provided on the screen.
After SSUP login successfully, you need to select the type of detail you wish to update, such as address, phone number, etc.
Now, enter the updated details in the provided space.
Upload all the required documents as mentioned on the screen. Make sure the documents contain your updated information.
Check all the information entered by you once again and then press “Submit”.
Once the request is submitted, you will get a URN number. You can use this number to track the status of your request.
Once the Adhaar card is updated, you can download it easily.

How to check Aadhaar Card Status on the SSUP Portal?

Once you have submitted the request for the aadhaar self-service update portal, you can easily track it through the SSUP portal by following the steps below:

Visit the SSUP UIDAI official portal using the link – “https://ssup.uidai.gov.in/ssup/”.
On the homepage, you will find the option for “Check Update Status”. Press this option.
Now, enter your Aadhaar number, update the request number, and decode the captcha code displayed on the screen.
Press “Check Status” and you will see the updated status of your Aadhaar card on the screen.
If you see “Approved” status, you can easily download the new Aadhaar card from the portal.
In case the status shows “Under process”, you need to wait a few more days for the process to complete.
If you see “rejected” status, the portal will show you the reason for rejection. You must again request an update with corrections.

Common Issues while using SSUP and their Solutions

SSUP UIDAI users may face some common issues as mentioned below:

1. Not Received OTP

If you have not received OTP on your registered mobile number, you need to follow the solutions:

Check if your mobile number is registered or not with Aadhaar.
Make sure your network connection is stable.
See if your mobile number is active and has an active SMS service.
Try to request for OTP after a few minutes.

2. Invalid OTP Error

If the portal shows an invalid OTP, you can follow the solutions mentioned below:

Make sure you are entering the correct OTP.
OTP needs to be entered before it expires.
You can request a new OTP.

3. Unable to Upload Documents

Many times, users find it problematic while uploading the documents. See the solutions below:

You need to upload the documents in the required format only as mentioned by the portal.
Check if the file size aligns with the mentioned guideline.
Your documents must be clear and legible.

4. Error in Update Submission

If you are facing any issues while submitting an update request, you need to follow the solutions below:

Check that all the information is filled in correctly.
Your details must match the supporting documents.
Try to refresh the page and solve technical issues.

5. Aadhaar Card Not Updating

If your Aadhaar card is not updating even after completing the process correctly, try the following solutions:

Wait for a few more days because the process may require extra time.
Contact UIDAI support for further help.

Conclusion

The SSUP portal is a very useful portal where users can update their aadhaar details online without visiting the Aadhaar centers. If you have the mobile number registered with Aadhaar, you can complete the process yourself easily. It saves you time and effort.

SSUP Portal – FAQs

What is SSUP?

Ans. SSUP is a self-service update portal, where you can easily update the basic information of your Aadhar card online, such as Name, Mobile number, etc.

Who is eligible to use the SSUP?

Ans. All Aadhaar cardholders in India are eligible to use the SSUP portal. You must have a registered mobile number with Aadhaar.

Which information can I update using SSUP?

Ans. SSUP portal allows you to update the basic information on your Aadhaar card, including name, phone number, address, email ID, etc. You are not allowed to update the biometric information.

Do I need to go to the Aadhaar center for an update?

Ans. No, you can use the SSUP portal for updating information in your Aadhaar. It doesn’t require you to visit the Aadhaar center.

What are the required documents to update Aadhaar card details on the SSUP UIDAI?

Ans. You need to upload the documents supporting your update request, such as utility bills, a Passport, or other address proof for updating your address. You need to upload the photo ID for mobile number changes on the self-service update portal.